Frequently Asked Questions
Have a specific outfit, costume or look and can't find matching jewelry?
We got you covered! Simply message us with your request and or ideas, we will do our best to meet your needs. Photo submissions also help.
What Is AB for a color option?
The AB stands for Aurora Borealis, a universal neutral. An AB finish is usually applied to clear stones adding a multi color effect, great for any look you choose.
Are these made to order?
Only custom product request are.
How long usually is a custom order turnaround time?
Custom order requests can take up to 3-4 weeks depending on the detailed personalization. This gives us enough time to coordinate with you regarding your design request and lead time for production. Custom orders will require a non-refundable $50.00 design deposit. Simply send us an email or message to get started. We look forward to working with you.
Items take approximately 1-2 days to ship from the time of order if in stock. Shipping time may take longer due to COVID-19 and other shipping restrictions. Delays could take as long as 7-10 days from time of order.
Do you offer special order discounts? [Ex. Bridal Party, Dance Team, Etc]
Special to you is special to us. We look forward in assisting you with your bulk custom needs.
Can I select specific product items to build my own Full Set?
Absolutely! All you would need to do is simply contact us with your request from the catalog and we will submit the order for you.
How to use my Referral Discount Code?
Thank you for your gift. There should be an email sent to you with a personal referral code, a gift from us. From there, you will shop our online site or view our catalog to find the products you would like. At that time, please head to your checkout page and enter the code provided or simply message us your request and we will submit the order for you. Enjoy!